Effective Date: 24 July, 2025

At Imperial Golf Resort, we value your trust and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you visit our website or use our services.

1. Information We Collect

We may collect the following types of information:

• Personal Details: Name, email address, phone number, address, and identification information.
• Booking Details: Room preferences, dining or event reservations, check-in/check-out dates.
• Payment Information: Credit/debit card details or other billing information.
• Usage Data: Information about how you interact with our website (IP address, browser type, referring pages, time spent, etc.).

2. How We Use Your Information

We use your data to:

• Process reservations and payments
• Provide personalized guest experiences
• Improve our website and customer service
• Send booking confirmations, offers, and updates (only with your consent)
• Ensure safety, security, and compliance with legal obligations

3. Information Sharing

We do not sell, rent, or trade your personal information. We may share it with:

• Service providers (payment gateways, email systems)
• Government or law enforcement agencies if required by law
• Internal teams to provide you with the best experience

4. Cookies and Tracking

Our website may use cookies and similar technologies to enhance your browsing experience and analyze site traffic. You can adjust your browser settings to manage or disable cookies.

5. Data Protection

We implement industry-standard security measures to protect your personal information against unauthorized access, alteration, or disclosure. However, no online transmission is 100% secure.

6. Your Rights

You have the right to:

• Access, correct, or delete your personal data
• Withdraw consent for marketing communications
• Request how your data is used

To exercise these rights, please email us at info@igrgwalior.com.

7. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices or content.

8. Policy Updates

We may update this Privacy Policy periodically. The latest version will always be posted on our website with the revised effective date.